HELP & SUPPORT

Support for every stage of the forge.

Find answers, review account and privacy controls, or contact DrawForge directly.

CONTACT DRAWFORGE

Questions, comments, or suggestions?

Tell us what happened, which device you were using, and what you expected to see. Do not include passwords, payment-card numbers, or other sensitive information.

Email DrawForge Supportdrawforgearchery@gmail.com

FREQUENTLY ASKED QUESTIONS

Start with the most common answers.

01

Will DrawForge work without internet service?

Signed-in members can open the app, record sessions, and make supported changes without service after authenticating while online. DrawForge saves those changes locally and synchronizes them when a connection returns. A free guest sample needs a connection when it begins so the one-time entitlement can be claimed.

02

Why is One Shot unavailable after Practice?

The One Shot Challenge represents a cold arrow before warm-up or other shooting that day. Beginning Practice first intentionally closes One Shot until the next local calendar day.

03

Do guest results transfer into a new account?

No. Guest results remain separate and do not enter the overall statistics of an account created later.

04

Can I delete my DrawForge data?

Yes. Settings includes a training-data reset that keeps the account relationship. Signed-in members can also permanently delete the DrawForge account and associated cloud data from Profile under Account & Privacy.

05

Does deleting the app cancel a subscription?

No. App Store and Google Play subscriptions must be canceled through the same store that billed them.

06

Why might spoken calls be quiet?

Confirm the phone’s media volume, silent-mode behavior, and DrawForge spoken-call setting. Range noise and connected audio devices can also affect what you hear.

PRIVACY CHOICES

Account and data controls live inside DrawForge.

Members can delete training data while keeping their account, or permanently delete the entire DrawForge account. Privacy requests may also be sent to the support address above.